xinc finance key people

Jennifer Nielsen - CEO - says, "Everyone is different, but we really all want the same things - personal security for ourselves and those who rely on us - whether in business or for our families. Getting your finances right is a complex process made simple when you use a X Inc mortgage broker. That is the basis on which X Inc Finance is built - for all Australians, home buyers, investors & businesses - big and small."

Dean Rushton - COO - says, "I am passionate about being at the helm of an organisation that delivers the kind of service you would be proud to offer to the people in your life you most respect. The help we can give our Customers to get the right home loan - both in terms of finding it and negotiating, is truly excellent. After searching the market for the right tools, I am proud of what we our mortgage brokers can offer our Customers."

John Kolenda - Director, Sales - says, "The lending home loan market has become so competitive that the smartest way to get the best deal really is to use a good mortgage Broker. These days, there are just too many options available for a lay person to keep up. Our objective is to get the right home loans to Australians and provide unrivalled personalised service, objectivity and transparency along the way. We aim to become the long term personal finance manager for each of our Customers, supporting them with all their finance needs - from residential, investment, commercial and business loans."

Ivan Karamatic - National Manager, Operations & Risk - says "The competitiveness of the Australian lending market is a huge opportunity for all Australian families and businesses. A trusted broker is the best way to truly reap the benefits of this market and more and more Australian families and businesses are working with brokers rather than the banks directly. This isn't happening by chance. It is happening because it is truly a great way to get the most out of the lenders for your benefit. X Inc Finance is truly vibrant organisation with great people and great ethics. The future is already here."

Melanie Dieckmann - State Business Manager, New South Wales - says "When I first came to meet the team at X Inc Finance, I was so impressed with their expertise and professionalism that I decided to join them. I have worked in the finance/banking industry for over 13 years and have spent the last 7 years educating, training and helping mortgage brokers to do smarter business with lenders. I now bring this knowledge to X Inc. mortgage Brokers and together we help Customers understand lenders better and consistently deliver the best possible finance solutions to our customers."

Rebecca Hona - State Business Manager, New South Wales -   says, "Australians place a lot of trust in the options offered to them by our mortgage Brokers. Being committed to always delivering the best possible solutions to every client, every time guarantees our Customers always get the best deal we can offer. Service is very important to us and that includes understanding how people feel through the process of getting a home loan through."

Carlo Abate - State Business Manager, Victoria - says, "Victoria, and especially Melbourne is a unique market. We have outstanding relationships with our panel of lenders and are able to negotiate some outstanding deals for our Customers. Having started life as a qualified accountant, I know what is important to our Customer's finance health and I am proud to work with a team of mortgage Brokers of the calibre of our team, delivering smart, competent, well rounded home loan, commercial and business loan options."

Mark DeMartino - State Business Manager, Victoria - says, "Having worked as an Accountant and finance broker for more than 10 years, I have a unique perspective on appropriate ways to structure complex loans. My specialties include multiple Company and Family Trust scenarios. It is so important for us as at X Inc Finance to ensure this kind of knowledge is passed on to our brokers for the benefit of all our valued customers."

Robert Weeks  - State Business Manager, Queensland - says "The Australian lending industry is one of the most uniquely dynamic markets.  At X Inc, we have the experience and knowledge that is crucial to navigating the wide range of options available today. Our extensive panel of lenders coupled with our commitment to customer service ensures that we provide and indeed define excellence in the mortgage industry".

Brian Houchin - State Business Manager, Queensland - says, "We have some of the best mortgage brokers in the country and I am honoured to be working with the Queensland team here at X Inc. We place a huge emphasis on Customer service and doing the right thing by each and every Customer.  My role here is to ensure that every broker I work with is equipped with all the information and business skills they need to ensure that every Customer is given the best chance to get the best mortgage.  100%."

Leon Spadvecchia –State Business Manager, SA/NT - says "The highly competitive nature of the mortgage industry has provided Australians with opportunities that have not been seen by previous generations. However, harnessing these benefits can be daunting without the right set of skills and expertise. As part of the Loan Market Group, we are privileged to have some of the best mortgage brokers in the country working on our teams. Our focus on customer service coupled with our longstanding relationships with our panel of lenders; ensures that our clients get the best deal".

Albie Fernandes –State Business Manager, Western Australia - says “The continual change in the Australian lending industry often means that the best loan may not always translate to the lowest interest rate. There are numerous variables to be considered, all of which require expertise and the ability to listen to the clients needs and plans for the future. Our brokers are all of a high calibre and are driven to make our clients goals attainable”.

Brynnin deSousa - Head of Organisational Support and ISO - says, "I truly enjoy coming in to work. I get to spend all day talking to people about how to make their dreams a reality. I refer people to our brokers with confidence knowing that their individual needs are being listened to and responded to in kind. My greatest job satisfaction is learning that the loan has settled and they are moving into their new home. I can honestly say that I believe in our brokers and our philosophy. I am proud to be a part of this ever expanding company." 

Julian Yuen - Finance Manager - says, "From an accounting background in both commerce and chartered, I have worked alongside many growing businesses. There are few things that top giving you a great sense of accomplishment, than contributing to something that grows successfully; be it a relationship, a family or a business. I am fortunate to work within a company with a distinctively unique future, helping so many Australians to build their futures. The professionalism of this team is second to none."

Samantha Ghosn - Head of Broker Support - says, "It is great to be involved in an organisation where every member genuinely wants the best possible outcome for the customer and will strive to achieve this each and every time. In this fast paced industry is a rarity to find the level of Customer Satisfaction that X Inc provide. With this morale and our team of experienced professionals I have no doubt that X Inc will always rise above the rest. I am thrilled to be part of the X-Inc team".

Clare O'Leary - National Design Manager - says, "In a world where styles are increasingly important for a successful company, X Inc stands out from the rest. I am thrilled to be working with a company where the branding represents the people; modern, professional, energetic and approachable".

Beth Williamson - National Marketing Support Manager - says, " It is great to be apart of a supportive team who are passionate about providing what we all want, good customer service.  X Inc has come so far in such a little time and it is exciting to be apart of the team when the future is even bigger and brighter."

Edda Mwangi - Media Services Manager - says "Irrespective of the industry you are in, most of us ultimately want to work for a company that we can feel passionate about. At X Inc, coming to work everyday is not mundane - everyday is exciting and challenging! I am driven by X Incs commitment to provide the best service in the mortgage industry and I am enthusiastic about passing on this commitment to our valued customers".

Philippa Toohey - National Manager - Operations & Risk - says, "I have worked in Customer Relationship Management for many years in the lending industry and truly believe that we deliver the best support in the market. I am passionate about business improvement everyday." 

Adrian Lee - National Call Centre Manager, Overseas & Telephone Based Mortgages says - "A good broker needs more than just a good understanding of the mortgage market and the loan products within it. They need to be customer focused, and always aim to exceed customer expectations. It is my mission to build life long relationships with customers because they are so impressed with my service that they simply would never consider going anywhere else. This is my point of difference, and its great to be with a company who not only agree with these values, but set the benchmark for the rest of the mortgage industry."

Kurt Tsagaris - Contact Centre Sales - says "With a background in sales and marketing and a strong interest in finance, I am thrilled to be a part of the ever growing X Inc team, a team that dedicates itself to professionalism, and quality of service to its clients. I whole heartedly believe that X Inc will grow into the biggest and most trustworthy finance aggregator in Australia."

Paul Tweddle - Contact Centre Sales, Mortgage Broker - says,  "A strong backbone of industry experience and sophistication makes X Inc. an exciting and ambitious company. "The Sleeping Giant" they call us. There is a particularly strong focus on delivering great customer service- for clients, and brokers. I am proud to be working with such a great team who share a fantastic work ethic. Onwards and upwards!"

Lee Banh, Mortgage Broker and Contact Centre Sales - says, "Having spent many years as a mortgage broker in an office, it is a natural to now move into telephone based broking. It is a very efficient way for a person to organise their mortgage, especially for experienced mortgage holders. I also love helping people who are just starting out toward their first mortgage, helping them with their first big finance steps and finding the right solutions for their circumstances."

Andres Vinatea - Broker Services Manager - says, “ As a broker services manager, I see my role as that of an intermediary between the client and broker.  If a client feels that his needs have been understood at the first point of contact, they will trust Xinc and the advice they receive from its brokers. If I can use my background in sales and banking to identify the clients needs and express them to our brokers in such a way that the broker/client relationship can begin in a seamless and comfortable manner, I feel that I have done my job.”

Jessica Jones, Broker Services Manager - says, "I believe that choosing a mortgage is as big a decision as choosing a home. I take great pride in assessing our customers needs to establish the best possible way to help them achieve exactly what they’re hoping to. I am excited to refer our customers to our broker team because when doing so I am confident that the customer will be completely satisfied by our brokers resolve to assist and guide them through the lending process. I love being the front line for a company that is the best at what it does. Welcome aboard, and I look forward to working with you!"